Experience Cloud is a Salesforce tool that lets you create online spaces for your customers, partners, or staff.
Think customer portals, help centres, partner areas, or internal hubs - all branded to your business and connected directly to your Salesforce data.
It allows people to log in securely, see the information that’s relevant to them, and do things themselves, like check progress, raise queries, find answers, or update details. At the same time, your team can manage everything in one place, without jumping between systems.
Because it connects with Sales, Service, and Marketing Cloud, everyone is working from the same information. That means fewer emails, fewer mistakes, and a smoother experience for both your customers and your team.
